Package Return: Follow These Steps

1. Prepare the Garment for Return

Gently fold the garment and place it in its original packaging, along with its label. To qualify for a refund, the item must be returned in the same condition as received. Please note, any damage to the product may void your refund request. This return policy is valid for two weeks from the date of purchase. Requests for refunds made after this period will not be accepted.

2. Print and complete

Download the online order return form available here, then print it and complete it, detailing the reasons justifying the request to return the product.

3. Seal the Package

Place the printed return document inside the shipping box, then securely close and seal the package to ensure safe transit.

4. Drop off the package

Take the package to your nearest post office and send it to the following address:
Atelier Medoosa
30 Chemin de Montrabé
31240 Saint-Jean

© 2024 – Guillaume Alexandre